To discourage businesses from outsourcing their operator services, Sen. Charles Schumer (D-N.Y.) is proposing legislation to tax businesses that set up help
“„Customers calling 800 numbers are often transferred overseas, and in such cases the bill would mandate that callers be told where their calls were rerouted.
“„Companies would also be required to certify to the Federal Trade Commission annually that they were complying with the requirement, and face penalties if they did not certify.